Leaking Resevoir...no pump?

Where to begin...well, I was high all day. I started the day off at 377. Corrected, no breakfast and a bottle of water. Negative ketones (thank goodness). Second period at school this morning I test because I'm still feeling lousy- 289. Another correction and downed two bottles of water. Fourth period, lunch. I test-still 289!! Another correction plus coverage for lunch, a 12gm carb fruit cup and another bottle of water. Still no ketones at this point. Sixth period I go back to test as requested by the nurse-364! Correct again and drink yet another bottle of water. Go back to class after getting the OK from mom (she usually never lets me go when I'm this high, but I didnt want to miss the test review). Go through sixth period trying my best to concentrate, then off to chemistry, we had lab today-double period. After the lab, which was the middle of eighth period I went back to the nurse-361. Another correction and another bottle of water. I sat there for the last half hour of the day with the nurse, and another diabetic (who was 484 at the time!!!). We were both sharing diabetes-related stories, laughing, and downing water, and of course, testing every 10-15 minutes. So after I stayed afterschool to make up some French work, I come home and do a site change. When I take the cartridge out of my pump, its soaked with insulin, as is the resevoir compartment in the pump. Instead of getting all of my corrections and boluses, they leaked out into my pump. So, my mom calls MiniMed to see if we can get a new pump sent out as this is the second time this has happened. They won't send us another pump. They told me it was the resevoir, not the pump, and that there was no need to worry about it. Well, I DO WORRY ABOUT IT!!! Thats my health, and I take it seriously. Would it hurt to just swap the pump for a refurb? I am so unhappy with the way MiniMed treats us. Their product/company may be the leaders in technology, but their costomer service is something to be desired. I will not reccomend this pump to anyone if they ask me...I will give my honest opinion. Animas keeps looking better and better to me...Their 2020 has the same features plus more. A food database, more presise dosing, color screen, waterproof, smaller size, leur lock infusion sites, and wonderful costomer service! And, to top it off, they are partnering with dexcom, and are expected to have a cgms-pump combo (like MM) by 2009/early 2010. And, if you have seen the insertion needle for the Minilink...oh boy, that is NOT coming near me. I would much rather wait a little while for the Dexcom (or even get it now) until they are integrated.